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Empathy is at the core of every healthy relationship, every intuitively useful product and or designed space. Our ability to step outside ourselves...
David Kelley on design thinking and empathy in Boing Boing
Design Thinking for Social Good: An Interview with David Kelley
Written Sep 24, 2012
David Karp's path to Tumblr "began with an act of empathy."
Can Tumblr’s David Karp Embrace Ads Without Selling Out?
Written Jul 12, 2012
Google has an "empathy vacuum," which leads it to create all sorts of amazing futuristic things, with little understanding of who they're designing for, or why regular folks would actually use them.
Written Jul 3, 2012